What is the role of the RERA authority in resolving disputes between builders and home buyers?

The Real Estate Regulatory Authority (RERA) plays a crucial role in resolving disputes between builders and home buyers in the context of real estate projects. The primary objective of the RERA authority is to protect the interests of home buyers and ensure the timely and transparent execution of real estate projects. Here are the key roles and responsibilities of the RERA authority in dispute resolution:

1. Adjudication of Complaints: The RERA authority is responsible for adjudicating complaints filed by home buyers against builders or developers. The authority evaluates the merits of each complaint, examines relevant documents and evidence, and listens to the arguments from both parties involved in the dispute.

2. Mediation and Conciliation: RERA encourages the resolution of disputes through mediation and conciliation. The authority may facilitate negotiations between the builder and home buyers to reach a mutually acceptable solution. Mediation and conciliation can help avoid lengthy legal proceedings and promote a quicker resolution of the dispute.

3. Order and Judgment: After considering the facts, arguments, and evidence presented by both parties, the RERA authority issues an order or judgment on the complaint. The order may direct the builder to rectify the issues, provide compensation to the home buyer, impose penalties, or take any other appropriate action based on the specific circumstances of the case.

4. Enforcement of Orders: The RERA authority has the power to enforce its orders and ensure compliance by builders or developers. It can take various measures to enforce the orders, such as imposing penalties, initiating legal proceedings, or taking over the project if necessary to protect the interests of the home buyers.

5. Monitoring and Compliance: RERA authorities also monitor the compliance of builders and developers with the provisions of the Real Estate (Regulation and Development) Act. They ensure that builders adhere to the timelines, quality standards, and specifications mentioned in the agreement with home buyers. Regular inspections and audits may be conducted to verify compliance.

6. Appellate Authority: RERA authorities are supported by Real Estate Appellate Tribunals, which serve as the appellate bodies for challenging the decisions of the RERA authority. Home buyers or builders who are dissatisfied with the decision of the RERA authority can appeal to the Appellate Tribunal for a review and further resolution of the dispute.

The RERA authority acts as an independent regulatory body with the responsibility of safeguarding the rights and interests of home buyers. Its aim is to promote transparency, accountability, and fairness in real estate transactions and ensure that disputes between builders and home buyers are resolved effectively and efficiently.