What happens if I am unable to authenticate my biometrics while using my Aadhaar card?

If you are unable to authenticate your biometrics while using your Aadhaar card, there are alternative methods available for authentication. The Aadhaar system supports multiple modes of authentication, including biometric (fingerprint or iris), demographic (using Aadhaar number and OTP), and OTP (OneTime Password) based authentication.

If you are unable to authenticate your biometrics, you can opt for the OTPbased authentication method. In this case, you will receive an OTP on your registered mobile number, and you can use that OTP along with your Aadhaar number to complete the authentication process.

It's important to note that if you are facing persistent issues with biometric authentication, you can contact the Aadhaar helpline or visit the nearest Aadhaar Enrolment Center for assistance. They will be able to guide you through the process and provide support to resolve any authenticationrelated issues.