What happens if I forget my password for Internet banking?
Curious about Internet banking
If you forget your password for Internet banking, you can typically follow these steps to regain access to your account:
1. On the Internet banking login page, look for a link or button that says something like "Forgot Password," "Reset Password," or "Need Help Logging In." Click on that link.
2. You will be directed to a password recovery page where you will need to verify your identity. The exact process may vary depending on your bank, but common methods include answering security questions, providing personal information, or entering a OneTime Password (OTP) sent to your registered mobile number or email address.
3. Follow the instructions provided on the password recovery page to verify your identity and reset your password.
4. In most cases, you will be asked to create a new password. Choose a strong and unique password that is not easily guessable. It's recommended to use a combination of letters, numbers, and special characters.
5. Once you have successfully reset your password, you should be able to log in to your Internet banking account using the new password.
If you are unable to reset your password using the online password recovery process, you should contact your bank's customer service immediately. They will assist you in regaining access to your account and provide further instructions to ensure the security of your account and personal information.